Your privacy is important to us. It is our policy to respect your privacy regarding any
information we may collect from you across our website,
https://genutiveglobalservices.com/, in person and/or the other sites we own and
operate. As part of our compliance we hereby requests you to read the following
information regarding how we collect your personal and sensitive information
(sensitive information relates to Australia only) and how we maintain, use, store and
disclosure of your personal and sensitive information in connection with your
possible or actual work placements and sign where indicated to acknowledge your
acceptance and understanding of this information.
We may collect personal or sensitive information when:
●You complete one of our registration forms or provide any other information in
connection with your application
●We receive any reference about you
●We receive results of inquiries that we might make of your former employers,
work colleagues, professional associations or registration body
●We receive the results of any competency or medical test or background checks
including credit and criminal record checks
●We receive any complaint or other information from or about you in the
workplace
●We receive any information about a workplace accident in which you are involved
●We collect information about you from public domain sources
●You provide us with any additional information about you
Your personal and sensitive information may be used in connection with:
We hold uses and disclose your personal information for the purpose disclosed at
the time of collection, or otherwise as set out in this Privacy Policy. We will not use or
disclose your personal information for any other purpose without first seeking your
consent, unless authorised or required by law. Generally, we will only use and
disclose your personal information for the following purposes:
●To provide our services to you;
●To maintain our business relationship, where you are a user of our website, a
client or candidate;
●To enable you to submit your CV generally, to apply for specific jobs or to
subscribe to our services.
●To match your coded details with job vacancies, to assist us in finding a position
that is most suitable for you and, where you provide your prior consent as a
candidate, to send your personal information to clients in order to apply for jobs;
●To answer your inquiry;
●To direct-market products and services, advise you of news and industry
updates, events, promotions and competitions, reports and other information.
Where we do so, you will be able to unsubscribe from such communications;
●To trusted third parties where we have retained them to provide services that you
have requested, such as psychometric evaluations or skills tests, and who also
provide services to us, such as professional advisers, IT consultants, mailing
houses and function co-ordinators. These third parties must comply with similar
undertakings of privacy and confidentiality as Genutive Global Services;
●if Genutive Global Services merges with or is acquired by another business, we
may share personal information with the new owners of the business and their
advisers and if this happens, you will be sent notice of such an event;
●we may also release personal information to regulatory or law enforcement
authorities, if they require us to do so; and
●Career guidance or management
●Any test or assessment (including medical tests and assessments) that you
might be required to undergo
●Our identification of your training needs
●Informing you of possible work opportunities or other events such as training or
information sessions by direct mail/email/sms
●Our management and resolution of any complaint, inquiry or investigation in
which you are involved
●Any insurance claim or proposal that requires disclosure of your personal or
sensitive information
●Undertaking criminal reference checks and other background checks, including
credit checks for positions in Australia involving significant financial risk and
otherwise as permitted by law
●For research, development, business systems and infrastructure testing and
other business purposes to assist us in providing our services to you
●Our direct marketing to you
Your personal and sensitive information may be disclosed to:
●Potential and actual employers, clients of Genutive Global Services and trusted
third parties who may be based in Australia.
●Genutive Global Services employees and potential employers located in:
●Australia, and / or any other countries where we may provide our services in the
future regarding possible or actual work placements and to assist us in providing
our services to you
●Referees
●Third party contractors/service providers for the purposes of assisting us to
provide you with our services, and/or to improve the services we offer you
including (a) providing us with specialised and efficient database management,
development and storage and, (b) assisting with the provision of marketing
communications to you. Where we transfer information to persons outside we
take reasonable steps to ensure that the recipients of such information do not
breach the APP or IPP in relation to that information
●A professional association or registration body that has a proper interest in the
disclosure of your personal and sensitive information
●A Workers Compensation body
●Any person with a lawful entitlement to obtain the information
If you do not give us the information we seek:
●We may be limited in our ability to locate suitable work for you; and
●We may be limited in our ability to place you in work
Information Statement: your rights as a candidate:
●We will not charge you a fee for the purpose of finding employment
●We will not engage in misleading or deceptive conduct (such as advertising a
position as being available when we know no such position exists or knowingly
giving misleading information to you about the nature of a position) and we will
make all placements as required under applicable legislation
●We and our employees have a working knowledge of State and Commonwealth
legislation affecting the placement and employment of persons seeking work
●If you believe that we have acted inappropriately, illegally, or in a false and
misleading way you may contact the relevant department for information on
possible action that may be taken
How do we keep personal information accurate and up to date?
We take such steps as are reasonable in the circumstances to ensure that the
personal information it holds and discloses is accurate, up to date, complete,
relevant and not misleading. We recognise that information changes frequently with
changes of address and other personal circumstances. We generally update your
customer information over the telephone. Please advise your consultant when your
personal details change.
Enquiries & complaints
You can make enquiries & complaints by emailing us directly on
info.genutiveglobalservices.com. We aim to acknowledge receipt of all complaints
within 14 working days, and aim to resolve all complaints within 30 working days.
This may not be possible in all circumstances depending on the contents of the
complaint. In this situation, we will respond to your complaint in a reasonable time. If
you are not satisfied with our response to your complaint, in Australia you can
contact the Australian Information Commissioner (OAIC).
** Our website may link to external sites that are not operated by us. Please be
aware that we have no control over the content and practices of these sites, and
cannot accept responsibility or liability for their respective privacy policies.
**Your continued use of our website will be regarded as acceptance of our practices
around privacy and personal information. If you have any questions about how we
handle user data and personal information, feel free to contact us.